Privacy as a Priority.
We are committed to protecting your personal data. This policy explains what we collect, why we collect it, and how we safeguard it. Last updated: March 2026.
Introduction
Expat-Services.ch is operated by Expat Digital Group LLC (1209 Mountain Road Pl NE, Ste N, Albuquerque, NM 87110, USA). We act as the data controller for personal data collected through this platform.
This privacy policy applies to all personal data processed in connection with your use of the Expat-Services.ch website and the services facilitated through it. We comply with:
Swiss FADP
The Swiss Federal Act on Data Protection (nFADP, effective September 1, 2023) and its implementing ordinances.
EU/EEA GDPR
The General Data Protection Regulation (EU) 2016/679, to the extent our services are directed at individuals in the EU/EEA.
Insurance Data
Personal data related to insurance brokerage services is processed by Lang + Partner Finanzdienstleistungen GmbH (Aesch ZH, Switzerland) under their own privacy obligations as a FINMA-registered intermediary. Lang + Partner acts as an independent data controller for insurance-related data processing.
Data We Collect
Identity Data
- Full name and salutation
- Date of birth
- Nationality and residency status
- Permit type (B, C, G, L)
Contact Data
- Email address
- Phone number
- Swiss residential address
- Preferred language
Financial & Health
- Current insurance provider
- Health questionnaire (for VVG)
- Household income range
- Family composition
Financial and health data is processed by Lang + Partner under their own data protection obligations.
Purpose of Processing
Service Delivery
To facilitate consultations, connect you with service providers, and enable the delivery of relocation, insurance, and advisory services.
Contractual Necessity
To perform obligations arising from service agreements, including scheduling, communication, and follow-up correspondence.
Legal Compliance
To comply with applicable laws including FINMA regulatory requirements, anti-money laundering obligations, and tax reporting where mandated.
Legitimate Interest
To improve our platform, analyze usage patterns, prevent fraud, and communicate relevant service updates and educational content.
Your Legal Rights
Under the FADP and GDPR, you have the following rights in relation to your personal data:
Right of Access
Request confirmation of whether your personal data is being processed and obtain a copy of that data.
Right of Rectification
Request correction of inaccurate personal data or completion of incomplete data.
Right of Erasure
Request deletion of your personal data where there is no compelling reason for its continued processing.
Right to Data Portability
Receive your personal data in a structured, commonly used, and machine-readable format.
Right to Object
Object to processing based on legitimate interest, including direct marketing communications.
Right to Lodge a Complaint
File a complaint with the Swiss FDPIC or, for EU residents, your local data protection authority.
To exercise any of these rights, contact us at hello@expat-services.ch. We will respond within 30 days. For rights relating to insurance data processed by Lang + Partner, please contact them directly at info@langpartner.ch.
Data Protection Contact
For all privacy-related inquiries, data subject requests, or to report a concern about our data handling practices:
We aim to respond to all privacy requests within 30 calendar days. In complex cases, we may extend this period by an additional 60 days, in which case we will notify you.