Prime Relocation
Full-service relocation · LuganoPrime Relocation is a family-owned relocation agency in Zug, founded in 2006, helping expats, families and HR teams with home search, permits, temporary housing, schools and settling in.
Relocation agencies
Settling-in support in Lugano
expat-services.ch lists 4 hand-checked English-speaking settling-in services in Lugano: Lugano Relocation Service, Prime Relocation (our partner), Auris Relocation (our partner) and ReloNest (our partner).
Besides English, they also work in German, Italian, French and Spanish. Every profile shows the services, languages and contact details, checked by hand before going live. See also Home search services in Lugano.
Settling-in support in Lugano
4 providers
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Auris Relocation
Full-service relocation · LuganoAuris Relocation is a Swiss relocation and global mobility firm with nine offices from Geneva to Lugano, handling permits, home search, schools and moves for companies and families.
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ReloNest
Destination services · LuganoReloNest is a Zurich-based relocation company, founded in 2023, that provides home search, school search, permits and settling-in help through consultants in nine Swiss cities.
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Lugano Relocation Service
Settling-in support · LuganoRelocation service for companies and families moving to Lugano and Ticino, offering house hunting, arrival and settling-in help and company set-up support.
Checked by our editors · not yet confirmed by the business.
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Local facts
Settling-in support: what's particular to Lugano
Waste is charged twice in Lugano: through the official red bags (CHF 0.40 for 17 litres, CHF 0.85 for 35 litres, CHF 1.45 for 60 litres) and through an annual base fee of CHF 50 for a one-person household and CHF 100 for two or more. The base fee follows the household recorded on the invoicing date and is not calculated pro rata, and households can request up to 20 free 35-litre bags a year for each child under three (lugano.ch, checked ).
The city has 48 recycling points and six recycling centres (lugano.ch, checked ). A first Ecocard for the centres is free and arrives shortly after the arrival notice; a card replaced after loss, or an extra card, costs CHF 40 (lugano.ch, checked ). Registration also feeds the residents' register from which Serafe takes the households it bills for the radio and TV fee (BAKOM, checked ).
Residents of a blue-zone area without private parking can hold an annual permit for a first vehicle at CHF 40 a month in quarters such as Centro, Molino Nuovo and Viganello, and CHF 20 in outer quarters such as Cureggia and Sonvico (lugano.ch, checked ). The Biblioteca cantonale at Viale Cattaneo 6 is a public library open to all, from 08:30 to 18:30 on weekdays and 09:00 to 16:00 on Saturday (SBT, checked ).
Registering in Lugano
New arrivals report to a Puntocittà counter in person or through a proxy; the deadline is 8 days (2026) (lugano.ch, checked ), and one adult can register a whole family. Foreign nationals show their permit or, while it is pending, a copy of the application (lugano.ch, checked ). The certificate of the arrival notice costs CHF 15 a copy (lugano.ch, checked ). More in registering at your commune.
Read more Your first 90 days in Switzerland
Checked by the expat-services.ch editorial team