Relocation agencies in Lucerne

Newcomers to the city meet a short chain of public counters. The Welcome Desk at Obergrundstrasse 1 offers personal consultations without an appointment, free of charge, on Tuesday and Thursday from 13:00 to 17:00, and can be reached on 041 208 76 37 (City of Lucerne, checked 21 Oct 2026). The desk is a pilot project (City of Lucerne, checked 21 Oct 2026), and the city's "Neu in der Stadt" web pages carry the same information in German, English, French and Italian (City of Lucerne, checked 21 Oct 2026).

The city invites every person who moves in to a welcome celebration by post, and the registration counter hands out a flyer with the dates (City of Lucerne, checked 21 Oct 2026). In 2026 the city holds five celebrations for adults and families, among them a family breakfast with a library tour and childcare on 15 November, and registration is possible until 10 days before each event (City of Lucerne, checked 21 Oct 2026). Foreign nationals make up 28.2% (31 Dec 2025) (LUSTAT, checked 21 Oct 2026) of residents.

Residents who received a C permit in recent months are invited personally to an annual celebration, the next one in spring 2027, and a coffee morning for newcomers runs every Wednesday from 09:00 to 12:00 without registration (City of Lucerne, checked 21 Oct 2026). The city's integration support office, at Hirschengraben 17, can be reached on 041 208 87 12 (City of Lucerne, checked 21 Oct 2026).

New residents register with the Einwohnerdienste (residents' office) in the Customer Centre at Obergrundstrasse 1 within 14 days (1 Jan 2026) (City of Lucerne, checked 21 Oct 2026). The counters are open Monday to Friday from 09:00 to 17:00, the fee is CHF 40, and people arriving from abroad register in person (City of Lucerne, checked 21 Oct 2026). A Welcome Desk at the same address gives newcomers short consultations without an appointment on Tuesday and Thursday afternoons (City of Lucerne, checked 21 Oct 2026). See registering at your commune.